Company Policies

  • Returns Policy - All claims for adjustments/returns must be made within 30 days of receipt of materials. NEP accepts return for credit or replacement when associated with an authorized RMA # issued by NEP Electronics, Inc.
  • Quotes Policy - Quotes are good for 30 days from date of issue unless otherwise specified in written form on the quotation.
  • Terms Policy - Orders are shipped net 30 days upon credit approval. C.O.D. and C.I.A. terms are available.
  • Copy of Certificate of Compliance - Test reports and/or Certificates of Conformance when required, are on file subject to examination and indicating conformance with applicable specifications and requirements.
  • Shipping Policy - Orders are shipped FOB shipping point from our Wood Dale, IL, Las Vegas and Franklin, WI facilities. Delivery is available. Contact your sales person for details.