Kycon's commitment to customer service has continually awarded them one of the top two positions in the Bishop and Associates Customer Survey of the Electronic Connector Industry since 2005. In the most recent survey, Kycon held the #1 position for Inside Sales Support, Problem Handling, Turnaround Time, and Product Quality.
Bishop and Associates, a connector industry consulting firm, annually conducts the survey that evaluates the general level of customer satisfaction in various categories. Including: product quality, delivery reliability, sales support, customer service function, technical support and website usability.
Kycon, Inc. began operations in 1988 with the goal of supplying cost effective interconnect solutions of the highest quality and with the best delivery record in the industry. The company operates from its headquarters in Morgan Hill, California, with sales representatives and distributors throughout North America, Europe and Asia. Kycon’s impressive year-to-year increase in sales reflects the company’s steadily growing product line, custom design capability, and customer service orientation.
Kycon initially started providing D-sub connectors in 1988. Throughout the years our product lines have expanded to include Modular Jacks, Mini-Dins, Audio Jacks, DC Power Connectors, USB, IEEE 1394, HDMI™ and Optical Audio, as well as custom cable assemblies. We dedicate ourselves to providing the widest range of connectors within each product line we supply. Kycon has always been a leader in introducing newer technologies within existing lines. We have and will continue to introduce technologies for a variety of applications in which our products can be used. Ferrite filters, PC99, high temperature plastic on through hole components and insert molded contacts for HDMI™ were all introduced by Kycon long before our competitors.